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Policy

Privacy Policy

InterviewCastle uses candidate data to deliver the evaluation, manage payment and booking support, and follow up where consent is provided.

Data collected

InterviewCastle may collect contact details, LinkedIn URL, years of experience, target role, payment and booking details, session notes, evaluation briefs, support communication and recordings if selected.

Use of data

Data is used to deliver the evaluation, respond to support requests, process bookings and refunds, prepare evaluation briefs where applicable and follow up where consent is provided.

Sharing and third-party services

InterviewCastle does not sell candidate data or share evaluation briefs, recordings, transcripts or scores with employers or recruiters. Service providers may process data for payment, booking, sessions, email, hosting, security and analytics.

Analytics and conversion measurement

InterviewCastle may use Google Analytics 4 and Microsoft Clarity for page performance and business events such as CTA clicks, package selection, payment clicks, booking clicks, FAQ expansion, WhatsApp clicks and email clicks. These events should not include candidate names, phone numbers, email addresses, message content, evaluation briefs or scores.

Retention and deletion

Deletion requests are handled reasonably, subject to legal, accounting, payment, dispute and operational requirements. Send deletion requests to [email protected].