FAQ
Clear answers before you book.
Use this page to confirm fit, process, pricing, evaluation brief, guarantee, evaluator scope and privacy before choosing a paid evaluation.
Fit and service
Who is InterviewCastle for?
Experienced technical professionals with 2 to 10 years in the industry who are preparing for technical interview rounds. If you are a software engineer, QA engineer, SDET, automation tester, DevOps or SRE engineer, data engineer or mobile developer, and you are somewhere in that experience range, you are the right audience.
Do you support freshers or candidates with more than 10 years of experience?
Not currently for freshers. The evaluation scope is built around 2 to 10 years of professional technical experience. Candidates with more than 10 years are reviewed case by case. If that is you, send a WhatsApp message before booking and we will check fit first.
Is this a job opening or placement service?
No. InterviewCastle is an independent interview evaluation service. There are no job openings, placements, referrals or employer connections here.
Is this just a mock interview?
The format is similar because it is a live technical discussion. The purpose is different. A mock interview gives you practice. This evaluation gives structured feedback on what came across well, where your answers raised doubt and what to improve before your next round.
How do you check technical fit before the session?
Before scheduling, we review your role and technical scope to confirm the evaluation can be done properly. If there is a mismatch, for example if your role or experience is outside what can be evaluated, we will tell you before any session happens. You will not find out mid-session.
GateMark brief and pricing
What is InterviewCastle GateMark?
It is the recommended INR 2,999 package. It includes the live evaluation, immediate verbal feedback and a private written evaluation brief within 48 hours. The brief summarises what came across well, what created doubt, evidence notes from the discussion and practical priorities for the next 7 to 14 days.
Is the evaluation brief based on a real evaluation?
Yes, your actual evaluation brief is based on what the evaluator observes during your live session. The sample brief is only a short example. It is not a real candidate outcome, testimonial, case study or hiring result.
What do I receive after the session?
Both packages include the live evaluation and immediate verbal feedback right after the session ends: what came across well, what raised doubt and what to work on next. InterviewCastle GateMark also includes the private written evaluation brief within 48 hours.
What are the packages and how much do they cost?
Lite Option is INR 1,999. It includes the live evaluation and immediate verbal feedback. InterviewCastle GateMark is INR 2,999. It includes everything in Lite plus the private written evaluation brief within 48 hours. Both prices are GST-inclusive. A GST invoice is available on request.
Am I paying only for the call time?
No. The call is the evaluation method. You are paying for a calibrated evaluation of what creates confidence or doubt in a real technical discussion. In the recommended option, you also get the private written evaluation brief so the feedback does not disappear after the call.
What add-ons are available?
Session recording is INR 1,500. Useful if you want to replay your own answers after the session. Follow-up discussion is INR 1,000. This is a focused conversation to go through the evaluation brief and clarify priorities. It is only available with the GateMark package and must be used within 14 days of evaluation brief delivery. It is not a new evaluation or coaching session.
Session and booking
What actually happens in the session?
You join a Microsoft Teams call for a technical interview-style discussion adapted to your role, experience and target interviews. The session is around 60 minutes. Expect role-aware technical questions, follow-up questions on your answers and project or scenario questions based on your background. It is a real conversation, not a quiz.
How does booking work after I pay?
After successful payment you will be directed to the booking page. Use the same email address you used for payment. This is important because it links your booking to your payment record. If the emails do not match, it can delay confirmation.
Who conducts the evaluation?
An experienced evaluator with 20+ years of background in hiring, training and building technical teams conducts the session. The person helping over WhatsApp, email or booking may not be the same person conducting the evaluation. If you want to know more before booking, ask on WhatsApp.
Can I get a recording of my session?
Yes, but only if you select and pay for the recording add-on (INR 1,500) before the session. Recording is not available after the fact. Microsoft Teams shows its own recording notification during the session, so both parties are aware.
AI, trust and boundaries
Why not just use AI for interview preparation?
You can use AI for practice, and we do not pretend otherwise. AI is useful for generating questions, rewriting answers and practising follow-ups. InterviewCastle is for the next step: a live, human-led check of how interview-ready you actually are, where your answers create doubt and what to fix before real technical rounds.
How should I use AI with this evaluation?
Use AI before or after the evaluation for honest preparation. For example, ask it to challenge vague project explanations, practise follow-up questions or help rewrite an answer more clearly. Do not use AI as hidden support during a live employer interview or during the InterviewCastle evaluation session.
Is there a refund guarantee?
Yes. If you complete the evaluation session and feel it was not useful, email [email protected] within 24 hours. You will receive a full refund to your original payment method. No explanation required. This covers service satisfaction, not hiring outcomes like getting selected, getting a job offer or getting a callback.
Is selection or a job offer guaranteed?
No. InterviewCastle does not guarantee selection, job offers, salary increases, referrals, placement or any hiring outcome. The evaluation gives you honest feedback on how your interview answers came across. What you do with that feedback, and how your actual interviews go, is outside what any evaluation service can control or promise.
How is my data used?
Your data is used to deliver services, process bookings, provide support and, where you have given consent, follow up with you. InterviewCastle does not sell candidate data or share candidate evaluation briefs, recordings, transcripts or scores with employers or recruiters. Evaluation records for paid sessions are kept for up to 12 months unless you request deletion.